Building information

Walking path through the building

Individual customers

Entry: [4th floor entrance] -> [TOKYO SKYTREE Tembo Deck]: floor 350
Exit: [TOKYO SKYTREE Tembo Deck]: floor 340 -> [5th floor exit]

Group customers

When coming as a group by bus

Entry: 1st floor bus parking lot -> [1st floor group entrance] -> [4th floor entrance] -> [TOKYO SKYTREE Tembo Deck]: floor 350
Exit: [TOKYO SKYTREE Tembo Deck]: floor 340 -> [5th floor exit] -> [1st floor group exit] -> 1st floor bus parking lot

  • Bus parking must be reserved at the same time as your group reservation.

Groups not using the bus parking

Please gather on the northern side of the 4th floor entrance area and have a representative (such as your tour guide) go to the [1st floor group entrance] to get your tickets.

  • The elevator from the [4th floor entrance area] to the [TOKYO SKYTREE Tembo Deck] (the Tembo Shuttle) is the only elevator that gives priority to groups. When returning, there is no preference for groups and all elevators are first-come, first-served, so please be careful of your departure time.

TOKYO SKYTREETEMBO GALLERIA (450 m)

Tickets for the [TOKYO SKYTREE Tembo Deck] on floor 350 are also first-come, first-served, with no preferential treatment for groups.

To return from the [TOKYO SKYTREE Tembo Galleria] to the [TOKYO SKYTREE Tembo Deck], please use floor 345. This area can be crowded, so please be careful of your departure time.

FREE Wi-Fi

Visitors to TOKYO SKYTREE can make use of our free Wi-Fi service.

TOBU FREE Wi-Fi, a public wireless LAN service for tourists visiting Japan from abroad, is available as of May 1, 2015. Use your smartphone or other Internet-connected device to access our portal site (available in five languages: English, traditional and simplified Chinese, Korean, and Thai), and then simply enter your e-mail address to register and connect to the Internet.

In addition to this service, we are taking part in the "Japan Connected-free Wi-Fi" free local-area Wi-Fi hotspot search app project for tourists from abroad, which is put out by the NTT Broadband platform. Customers who create an account through this app can easily make use of Internet access available through TOBU FREE Wi-Fi areas as well as other free Wi-Fi hotspots offered by NTT Broadband.

SSID TOBU_Free_Wi-Fi

Free Wi-Fi Areas

TOKYO SKYTREE All customer areas including the observation deck1F Group Entrance floor, 4F Entrance floor, 5F Exit floor, TEMBO DECK (350 m),and TEMBO GALLERIA (450 m)
TOKYO Solamachi Shared commercial facilities (excluding certain areas) including floors 1–7, 30 and 31
Sky Arena (4F outdoor plaza)